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Zhoplist Support

We're here to help you get the most out of your shopping lists.

Contact Us

Have a question, found a bug, or want to suggest a feature? Email us and we'll get back to you as soon as we can.

Email support

Frequently Asked Questions

How do I share a list with someone?

Open the list, tap the share option, and send the generated list code or QR code to the other person. When they enter the code in their app, you'll both see the same list update in real time.

Do I need an account?

No. Zhoplist works without registration. Your lists are tied to your device, and you can share them using list codes.

How do I remove ads?

Open the app menu and choose the "Remove Ads" upgrade. This is a one-time in-app purchase that permanently disables advertising. Purchases are handled by the App Store or Google Play.

I bought "Remove Ads" but still see ads.

Make sure you're signed in to the same App Store / Google Play account used for the purchase, then use "Restore Purchases" in the app menu. If ads persist, email us and we'll help.

How do I control ad tracking on iOS?

Go to iOS Settings → Privacy & Security → Tracking to allow or turn off tracking for Zhoplist. With tracking off, you'll only see non-personalized ads.

Will my lists sync across devices?

Yes. Shared lists synchronize automatically over a secure connection. If a device is offline, changes sync once it reconnects.

How is my data handled?

See our Privacy Policy for full details on what we collect and how it's used.